Alexa for Business: What it does, how to use it


Voice interactions with AI assistants are fast becoming commonplace at home. With Alexa for Business, Amazon hopes to make the same true in the office.

“Just like Alexa is making smart home experiences easier, the same is possible in the workplace with voice controls,” said Collin Davies, Amazon’s general manager for Alexa for Business.

Launched in November 2017, Alexa for Business is a managed service with three main components: a set of management tools, APIs to integrate with existing IT applications and infrastructure, and the Echo devices themselves. It is delivered by Amazon’s cloud computing division, Amazon Web Services, which sells to large corporate customers.

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